At Xfin Global Solutions LLC, we value our clients and strive to deliver high-quality services across website designing, logistics, eCommerce development, business consulting, and video/photo editing. This Refund & Cancellation Policy outlines the terms under which cancellations and refunds are handled.
1. Service Cancellations
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Clients may request service cancellations by providing written notice to info@xfinglobalsolutions.com.
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Cancellations must be requested within 48 hours of placing the service order or signing the agreement.
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Once project work has commenced or resources have been allocated, cancellations may not be possible.
2. Refund Policy
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Refunds are eligible only if the cancellation request is made within the allowed timeframe and before any service work has started.
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Fees for completed or partially completed services are non-refundable.
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For services involving third-party costs (e.g., hosting, licensing, or logistics), refunds for those expenses will depend on the third-party provider’s policies.
3. No Refund Conditions
Refunds will not be issued under the following conditions:
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Change of mind after services have started.
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Delays caused by incomplete or incorrect information provided by the client.
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Dissatisfaction due to subjective preferences after agreed deliverables are completed.
4. Project Termination by Xfin Global Solutions LLC
We reserve the right to terminate services if the client breaches terms, engages in unethical practices, or fails to make agreed payments. In such cases, no refund will be provided.
5. Processing of Refunds
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Approved refunds will be processed within 7–10 business days from the date of confirmation.
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Refunds will be issued through the original mode of payment unless otherwise agreed.
6. Contact Us
For cancellation requests or refund-related queries, please reach out to us:
Email: info@xfinglobalsolutions.com
Phone: +1 581 221 5186